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VIDEO: Creating a Better Rapport with Contractor Customers

May 28, 2024Facilitate AdministratorContractor, DeRosa, Director, distribution, experiment, interesting, John, proposes, thought, training

John DeRosa, director of contractor training at SRS Distribution, proposes an interesting thought experiment for distributor sales reps to consider. If their organization went to customers and offered them to either keep their sales rep or receive a 2% rebate at the end of the year, what would their customers choose? The exercise highlights DeRosa’s…

Take the Time to Train

Taking the time to invest and participate in training (whether industry-specific or general knowledge) for you and your team pays dividends beyond just for your roofing company; it can also benefit the industry and the homeowner. Robby Wilkerson, co-owner of the Bryan, Texas-based firm Sustainable Roofing, is fostering a work culture where a thirst for…